By using our services, you agree to the terms outlined below. These policies are designed to ensure clarity, fairness, and a smooth working relationship.
The information collected by Pro Web Crafters is used to improve our services, enhance user experience, and communicate updates or service-related information. You may opt out of emails at any time by contacting us.
This policy applies only to services provided directly by Pro Web Crafters. It does not apply to third-party services, external websites, or entities not managed by us.
We aim to deliver results aligned with your vision. If you are not satisfied, please contact us first so we can resolve the issue before initiating any refund request.
Refunds may be considered if concerns are raised and reviewed by our team. Refunds are not applicable if required information was not provided, payments were incomplete, or communication was absent during the project.
To request a refund, email support@prowebcrafters.com with full details. Approved refunds are processed within 20–25 working days. All delivered work rights will be revoked upon refund.
Delivery timelines depend on project scope and package. Delays caused by incomplete information or late responses from the client are not our responsibility.
All concerns must be raised within 14 days of project initiation. Requests beyond this period may not be accepted.
Our liability is limited to the incomplete portion of the project. We are not responsible for business losses or indirect damages.
We are committed to delivering high-quality work and offer revisions based on the selected package to meet expectations.
Timelines are defined at order confirmation. Minimum turnaround time is 2 business days depending on service. Urgent requests can be accommodated.
We maintain records of completed work. Clients may request copies if needed.
Our support team is available during business hours to assist with queries and concerns.
We are only responsible for communication through official email addresses and channels listed on our website.
If no response is received for 25 days, the project may be marked inactive and reactivation charges may apply.
We reserve the right to update these terms at any time. Continued use of our services indicates acceptance of updates.
For any questions, contact us at:
support@prowebcrafters.com